Connect with us

Trending

Employees Of The Month: Firefighters Man Store Register After Sick Clerk Calls 911

Firefighters wear many hats besides their official one. And one recent call for assistance shows how seriously some Kent County, Michigan firefighters take their “customer service” role in the community.

On January 7th, Duncan Elliott, a clerk at the J&H Family Store, wasn’t feeling well. He called his boss to ask for another employee to come and take over the store. And then he called 911 for medical assistance.

Alto-Bowne Township Fire Department Deputy Chief Andy Vanderziel, Capt. Chris Wieland, firefighter-EMT Jake Lotterman, and firefighter Jim Hamann answered the call. Within minutes, they were at the store.

“We took care of our patient. The ambulance crew came. We got them on the stretcher. He went into the hospital,” Vanderziel said.

But there was still an issue. The employee stepping in for Elliot hadn’t arrived yet. Customers were waiting to purchase items and buy gas—but no one was there to help them. That’s when Hamann and Lotterman said they say Wieland get behind the register.

“Me and Jim got the guy to the ambulance. I came back in and Chris was checking people out,” Lotterman said.

firefightersstore

Screenshot via WoodTV8

“They weren’t pushy and upset. We weren’t doing anything. They literally just wanted to get some snacks and get on the road. So I felt bad and thought we could help them out,” Wieland said.

“Getting the drawer open was a little tricky,” he explained. “I kept hitting, pushing a button and it kept saying something: ‘error.’ And I hit cancel and I could finally find the cash register button.”

Elliot, the sick clerk who has since recovered, said he saw Wieland take over the store when he shown surveillance video the next day. He was grateful for all the fire crew had done to help him out and keep the store running.

“They were really cool,” Elliot said. “They didn’t need to do that.”

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Trending Now

Bank Worker Fired For Random Act Of Kindness Gets A New Gig With Bank That Doesn’t Suck

Trending

Doctor Surprises Patients By Ponying Up $4,000 To Cover Their Copays

Good Business

Taxi Driving Hero Saves Senior Citizen From Being Scammed Out Of $25K

Trending

Mystery Donor Sends Flowers To The Cancer Patient “Who Needs The Most Cheering Up” Every Monday For 12 Years

Wholesome

Being Nice Pays: Shaq Buys New Laptop For Random Fan Who Offered Him Condolences On Kobe Bryant’s Passing

Celebs With Heart

Caught Being Kind: FedEx Driver Captured On Camera Shoveling Snowy Stoop

Trending

Man Buys Pricey Stolen Bike So He Can Find Original Owner, Gets Rewarded With Love From Twitter

Trending

Man Chases Down Car Thief, Then Donates Car To Victim So He Can Keep Delivering Pizzas

Trending

A 95-Year-Old Woman Was Conned Out Her Life Savings And Her Town Raised It Back Selling Spaghetti

Wholesome

Five Stars To This Uber Passenger Who Paid Off His Driver’s Debt So She Could Finish College

Trending

Gift And Card From Mystery Good Samaritan Cheers Up Grandmother With Dementia And Depression

Wholesome

Businessman Pays Power Bills So His Neighbors Won’t Lose Heat For The Holidays, And He Wasn’t Even Visited By Three Ghosts

Trending

Connect
Love good news? Get it delivered straight to your inbox!

Sign up FREE!